Our Refund and Returns Policy

Return, Refund & Exchange Policy

Real Choice


Order Cancellation

Orders can be cancelled within 24 hours of placing the order…
Once the order is dispatched, cancellation is not possible…


Return Policy

We have a strict no return policy…
Returns are not accepted under normal circumstances…


Refund Policy

All products are non-refundable…
Refund will only be given if:
• You receive a wrong product…
• Product is damaged or defective…

Refund will be processed within 7 working days…
Refund will be made via Bank Transfer / UPI…


Exchange Policy

Exchange is allowed only in the following cases…
• Wrong product received…
• Manufacturing defect…

Conditions for exchange…
• Request must be raised within 24 hours of delivery…
• Product must be returned within 7 days…
• Product should be unused, unwashed, and in original packaging…
• Invoice is mandatory…

After verification, replacement will be shipped…


Important Points

Exchange is allowed only once per order…
Sale items are not eligible for exchange…

Exchange is not applicable for:
• Disliking the product…
• Minor issues (like loose threads)…
• Slight color difference (5–10%) due to lighting/screen…


Return Process (If Approved)

Send the product with…
• Name…
• Address…
• Mobile Number…
• Order ID…


Contact

For any issue, contact us within the given time…


Note

By placing an order, you agree to our policy…
Real Choice reserves the right to make the final decision…